This website is owned and run by uddr.
Who we are
For the purpose of applicable data protection laws, the data controller is Uddr Ltd of 59 Oaklands Road, Sebastopol, Pontypool, Torfaen, NP4 5BZ.
Information covered by this policy
This policy covers all personal information collected and used by uddr. In this policy “personal information” means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, date of birth, sex, postal address, email address, computer IP address, phone number, credit card number, login information and technical information from the devices you use to receive our services.
Collection of personal information
We may collect information about you from various sources detailed below. You may give us information when you:
This includes information you provide when you contact us about our mobile application or website or to enquire about an order placed on uddr. We may ask you for the following personal information (as a customer of uddr) for the purposes of processing payment for purchases made via our mobile application and processing and delivering your products and/or services:
We may ask you for the following information (as a partner of uddr) for the purpose of advertising your services and processing payments for your services via our mobile application.
Information you give us:
When you access and browse our websites (including when you register for an account/event) and when you correspond with us by phone or email or other electronic means, you may give us information about yourself. The information you give us may include your name, payment processing information, postal address, email address, landline and/or mobile telephone number, delivery details, access requirements and information about your employment (including your job title, responsibilities and employer’s details) as well as other personal information.
Information we collect about you:
Information we receive and collect from other sources:
We also work closely with third parties such as payment processors and app providers and manufacturers. We may also collect information about you from publicly available sources, including publicly available content on social media.
Our use of your personal information
Transfers of personal information
We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we may engage Service Providers to provide market research, marketing (including competitions), advertising, communications, event management (including logistics, health and safety and audio-visual services), meetings and bookings (including accommodation), training, IT, hosting and other infrastructure, subscription and discount management, payment processing, and data cleansing and processing services. In the course of providing such services, these Service Providers may have access to your personal information. These third parties are contractually bound only to use personal information to perform the services that we hire them to provide. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.
We may also disclose your personal information to third parties:
Where we store your data
Security of personal information
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised uses, access or modifications.
Certain areas of our mobile application may be password protected. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone.
Payments made via our mobile application are processed in a secure environment using our secure payment gateway, powered by Stripe. Please visit the following links for full information.
Stripe Service Agreement: https://stripe.com/gb/ssa
Third party websites and apps
You have the following rights with respect to the personal information that we hold about you:
Your right to access the information we hold about you
You have the right to ask us whether or not we process your personal data and to request information on the purposes of data processing as well as confirmation on whether we use your personal information for these purposes only.
Your right to have your information corrected or deleted
Your right to object to us processing your data
You have the right to ask us to stop processing your data, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business), including the profiling we undertake to send you personalised local offers, product recommendations and similar content. You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.
You also have the right to ask us to stop processing your data for direct marketing purposes, including any profiling we undertake for the purposes of direct marketing. We will in any case only send you marketing communications if you have previously agreed to this, but if you change your mind you can easily unsubscribe from our marketing communications at any time by following the instructions included in these marketing communications.
Please note that, if you have consented to receive offers from our partners, our partners are responsible for taking account of your rights, including your right to opt-out of receiving offers from them. You may, however, at any time opt-out of receiving offers from third parties by logging in to your user account and changing the settings. If you had previously opted in, your personal data will cease to be transmitted to our partners from the time your request is processed.
Your right to have your data transmitted to another organisation
Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that data to another organisation.
Making a complaint
You have the right to lodge a complaint with the data protection authorities if you believe that we have not complied with applicable data protection laws. You also have a right to claim damages if processing of your personal information violates applicable data protection law. If you wish to make a complaint, please contact us via the details at the end of this policy.
Uddr Ltd, 59 Oaklands Road, Sebastopol, Pontypool, Torfaen, NP4 5BZ.